FAQ
Frequently Asked Questions
Quick answers to common questions about Broom Cookie Cleaner
Troubleshooting
Step-by-step fixes
Solutions to the most common issues
Extension not working
- 1Refresh your browser and try again
- 2Check if the extension is enabled in your browser settings
- 3Disable and re-enable the extension
- 4Clear your browser cache and restart
- 5Update to the latest version of the extension
Cleaning not removing all data
- 1Check your cleaning profile settings
- 2Make sure you've selected the right data types
- 3Try manual cleaning instead of scheduled
- 4Check if certain sites are on your allowlist
- 5Restart your browser after cleaning
Browser running slowly after cleaning
- 1Restart your browser completely
- 2Check if too many extensions are running
- 3Clear your browser's internal cache
- 4Update your browser to the latest version
- 5Check your computer's available memory
Login issues after cleaning
- 1Use domain rules to preserve login cookies for specific sites
- 2Check if the site requires specific cookies to stay logged in
- 3Try logging in again — some sites need a fresh session
- 4Add the site to your allowlist if you want to keep it logged in
- 5Contact the website's support if issues continue
Supported Browsers
Works seamlessly across all major desktop browsers
Chrome
88+
Firefox
85+
Edge
88+
Safari
Not Supported