Help & Support
Get the help you need to make the most of Broom Cookie Cleaner. Find answers, troubleshoot issues, and connect with our support team.
Quick Help
Frequently Asked Questions
Troubleshooting Guides
Extension not working
- 1Refresh your browser and try again
- 2Check if the extension is enabled in your browser settings
- 3Try disabling and re-enabling the extension
- 4Clear your browser cache and restart
- 5Update to the latest version of the extension
Cleaning not removing all data
- 1Check your cleaning profile settings
- 2Ensure you've selected all desired data types
- 3Try manual cleaning instead of scheduled
- 4Check if certain sites are whitelisted
- 5Restart your browser after cleaning
Browser running slowly after cleaning
- 1Restart your browser completely
- 2Check if too many extensions are running
- 3Clear your browser's internal cache
- 4Update your browser to the latest version
- 5Check your computer's available memory
Login issues after cleaning
- 1Use granular cookie management to preserve login cookies
- 2Check if the site requires specific cookies to be kept
- 3Try logging in again - some sites need fresh sessions
- 4Add the site to your whitelist if needed
- 5Contact the website's support if issues persist
Still Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Broom Cookie Cleaner.
Supported Browsers
Chrome
88+
Firefox
85+
Safari
14+
Edge
88+
Opera
74+
System Requirements
Minimum Requirements
- • Windows 10, macOS 10.14, or Linux
- • 4GB RAM
- • 100MB free disk space
- • Internet connection for updates
Recommended
- • Windows 11, macOS 12, or latest Linux
- • 8GB RAM or more
- • 500MB free disk space
- • Stable internet connection