Overview
All subscription management is handled through the Paddle billing portal — a secure hosted page where you can view your plan, update billing details, and control your subscription without contacting support.
Full Visibility
Plan status, next payment date, and full history
Secure Billing
Update your card or payment method at any time
Flexible Control
Cancel anytime and reverse before it takes effect
Opening the Portal
The subscription portal is accessed directly from your account settings — no separate login required.
- 1Go to Dashboard → Settings
- 2Find the subscription status card at the top of the page
- 3Click "Manage Subscription" — a secure Paddle portal opens in a new tab
Secure by design. The portal is hosted and operated by Paddle — your payment details are never stored on Broom's servers.
Subscription Information
The Subscriptions tab (selected by default) shows a complete overview of your current plan.
What you'll see
Trial end date and post-trial charge are shown in a notice bar at the top of the portal.
Next billing date and charge amount are shown under the "Next payment" card on the left.
During a free trial, the "Next payment" card shows your first real charge and when it will occur. No payment is taken until the trial ends.
Cancel Subscription
You can cancel at any time. Cancellation takes effect at the end of your current billing period — you keep full access until then.
- 1Open the Paddle portal via Settings → Manage Subscription
- 2On the Subscriptions tab, scroll below the plan details
- 3Click the "Cancel subscription" link
- 4Confirm when prompted — a banner will appear showing the exact cancellation date and time
After confirming cancellation:
A yellow banner appears: "This subscription is scheduled to be canceled on [date] at [time]." Your access remains active until that moment.
Changed your mind? You can reverse the cancellation at any time before it takes effect. See the Undo Cancellation section below.
Undo Cancellation
If you cancelled by mistake — or simply changed your mind — you can reverse the cancellation as long as the subscription hasn't expired yet.
- 1Open the portal via Settings → Manage Subscription
- 2The yellow banner at the top shows the scheduled cancellation date
- 3Click "Don't cancel" on the right side of the banner
- 4The banner disappears and your subscription resumes normally — no interruption
No action needed on the dashboard. Reversing the cancellation in the Paddle portal is all that's required — your subscription continues as if nothing happened.
Update Payment Method
You can update your card or payment method at any time — changes take effect on the next billing cycle.
- 1Open the portal via Settings → Manage Subscription
- 2On the Subscriptions tab, find the "Update payment method" link in the "Next payment" card
- 3Enter your new card details in the secure Paddle form
- 4Save — your new payment method will be used for all future charges
Accepted payment methods
Current method
Your current card is shown as a masked number (e.g. **** 4242) with the card brand logo.
Payment Information
Every payment — including the €0.00 first charge during a free trial — is logged. The Payments tab shows your full history.
Viewing your payment history
- 1In the portal, click Payments in the left sidebar
- 2You'll see all transactions with date, description, amount, and status
- 3Click the → arrow next to any payment to open its detail view
What the detail view shows
Need a VAT invoice? Open any payment detail and click "Update invoice" to add your company name, VAT number, and billing address.
Ready to manage your subscription?
Head to Settings and click "Manage Subscription" to open the billing portal.